Note: Between 6th November 2025 and 25th November 2025, there will be an additional 1-2 days of processing time for all orders. We apologise if this causes any inconvenience.
Note These modules run hot, applying some active airflow over the module is strongly recommended.
An XGS-PON SFP+ ONT module. Preloaded with 8311 firmware, this module allows advanced configuration capabilities, including editing of serial number.
The X-ONU-SFPP is a powerful solution for users seeking a flexible, pluggable ONT alternative. Its firmware flexibility makes it particularly suited to replacing hardware like the Virgin Media Hub 5x, enabling direct connection to Virgin’s XGS-PON network without the need for the Hub 5x.
The module takes an SC-APC connector, despite the blue tab on the module.
Bundled with the module is a:
- 5 metre SC/APC Single Mode fibre optic patch cable.
- 20cm LC/APC to SC/APC Single Mode fibre optic patch cable.
- LC-LC coupler.
- SC-SC coupler.
This kit essentially provides all the cables and connectors necessary to use with a vast majority of UK broadband providers.
Note: Some (but not all) Virgin Media connections require that a VLAN is set on the WAN interface of your router. If your router does not support this, a managed switch is recommend (which we do not yet stock).
We can configure the serial number prior to shipping. The module will then work as-is on most Virgin Media XGS connections.
Other ISPs may require further tweaking. This module is known to work with:
- Virgin Media (XGS only areas).
- Full Fibre Limited.
- Community Fibre.
- YouFibre (Netomnia).
- Lightspeed Broadband.
These modules run the latest version of the 8311 firmware (2.8.3) and their supported bootloader. All modules are flashed and QAed by Better Internet.
If you choose for us to configure the module for you, they will be configured with VLAN Fixes enabled as documented here. The officially supported 8311 Virgin Media bypass is slightly different, we do not follow this specific procedure as there’s less configuration required on the user’s router, if you’d like to switch, you can follow the 8311 documentation for Virgin Media.
david (verified owner) –
The speed at which this was delivered was great, not only was it packaged well it just worked out the box on my opnsense box, not only that my latency and download speed have significantly improved,
the simplicity of having it just work out the box and with such an amazing price is not to be passed up, then add on top the exceptional after service I have recived from the seller in the 8311 discord couldn’t have asked for better service,
to be clear the after service is me asking questions about the product and not because i have had any issues,
I hope that more products are added to the site in the future as I would definitely not hesitate to order from the site in the future
oh and to top it off UK SELLER AND UK STOCK!
Christopher Law (verified owner) –
I picked up the X-ONU-SFPP (running 8311 firmware) from BetterInternet.ltd to remove the bulky ONT from my network cabinet and free up some space and plug sockets. Delivery was fast, and the module arrived well packaged and professionally presented, great first impressions.
Despite my ISP not being officially tested, I had it up and running within a day thanks to clear communication and excellent support from the store. I’m using it successfully with my OPNsense firewall, Mikrotik and UniFi switches, with an isolated WAN VLAN setup.
Performance-wise, I’ve even seen a speed bump of around +50Mbps both up and down compared to the stock ONT; an unexpected but welcome bonus.
It’s refreshing to find a UK-based store offering niche networking gear like this with solid customer service. Highly recommended for anyone looking to simplify their setup with an SFP+ ONU solution.
Gareth –
I recently switched to 2Gb Symmetrical service with Virgin Media but didn’t want to mess around with the Hub 5X (Modem Mode only works with the 1Gb ports) in my existing network and preferred to use my own Ubiquiti Cloud Gateway Fiber.
Product arrived quickly, it was easy to setup and the support from owner on the 8311 Discord Server was great (although I didn’t have any issues I was able to have questions answered before it arrived).
Best of all, UK seller with UK stock and cheapest I’ve found anywhere online! Would use again in future.
BWL (verified owner) –
Arrived today, tested and working – bye bye VM Hub 5x, I will not be missing you.
Great service, the kit was perfect – just needed to swap the cable over (didn’t need adapter on mine).
Barry Rose (verified owner) –
Excellent service from the team at Better Internet. Communication and attention to detail has been top notch!!
I already have a WAS-110 for the last year which cost in excess of £300 from international sellers. To have a UK seller with such good lead times who bundles the extra cables and adapters is amazing.
I purchased this as a backup to my WAS-110’ however I am using the new one as my live stick and will have the WAS100 as my backup. The form factor is great and it came fully configured as promised.
I couldn’t recommend the product and seller more.
Matt (verified owner) –
I’m really happy with the service and the product. I’m a youfibre customer with a static IP and I wanted to replace the ugly box on the wall since I already have an SFP switch it made sense to buy an SFP. It arrived quickly, and it was nice to have a kit with the cable and connector and it couldn’t be simpler. I plugged it into the switch, connected the coupler to the existing cable and configured the SFP with my ONT serial number and clicked a few other settings and I was in business. I’m on Youfibre’s 2Gbit symmetric package and I’m seeing full speed (actually, i’m seeing a very slight increase of around 20Mbits more than using the ISP supplied ONT+Router).
Speed of delivery was great. Customer service excellent. A very fair price. I would happily recommend the product and the store to friends.
Ryan (verified owner) –
Arrived Sunday afternoon, via Royal Mail. Package fitted through letterbox, which was a good thing as was out for the day.
I am a Virgin Media customer, 1Gbs symmetrical and also use OneStream via SoGEA as a secondary / failover connection. Due to Virgin Fibre and Openreach Copper (to be replaced with fibre) both coming via pole to the rear of the property and my office is located in the upstairs small front room, this I thought would be an issue. My router is a Unifi Cloud Gateway Max, with WAN1 for Virgin and WAN2 for OneStream. What I have done is purchase two, Binardat 4 Port 2.5G Web Managed Switch with 2x10G SFP+ Slot. The unmanaged version of this would be fine if running just the one internet connection.
One is located where the fibre and copper comes in to the house.
Port 1 Current 2.5GB Trunk (ALL VLANS)
Port 2 VLAN 50 (Former Hub5x Link)
Port 3 VLAN 51 (OneSteam Link)
Port 4 VLAN 2 (Sky Glass)
Port 5 VLAN 100 (X-ONU-SFPP)
Port 6 Future 10GB Trunk
The other located in Office Data Cabinet
Port 1 Current 2.5GB Trunk (ALL VLANS)
Port 2 VLAN 100 (WAN1) Cloud Gateway Max
Port 3 VLAN 51 (WAN2) Cloud Gateway Max
Port 4 VLAN 2 IoT Network
Port 5 Unused
Port 6 Future 10Gb Trunk
Switching from the Hub5x to the X-ONU-SFPP was simple. I change the VLAN TAG of Port 2 on the switch located in the Data Cabinet to that of the Port 5 on the switch with the X-ONU-SSFP connected, disconnected the fibre from the Hub5x and I am currently running with the supplied SC/APC to LC/APC patch lead and coupler, but have a SC/APC Male to LC/ APC Female Hybrid Adaptor arriving later today, so I can use the existing fibre run. As the X-ONU-SFPP does run hot, I have a Newhail 120mm Quiet USB Fan, powered via the TP-Link Archer, which the Binardat switch sits on top of for passive cooling.
I have also setup a static route on the Unifi Cloud Gateway Max, to access the web interface of the X-ONU-SFPP and on the Network Interface WAN1 now has a public IP address, so no more Double NAT.
I would highly recommend this product for anyone who wishes to bypass their ONT supplied devices.
David (verified owner) –
I purchased this item as we were switching from Connect Fibre to Virgin Media, the item was sent really quickly and expertly packaged.
Also the after sales support I received was first class, helping me find a suitable switch for this module as it isn’t recognised in my TP-Link Omada switch.
I can confirm this module does also work on Connect Fibre using the default Mib file.
Shahzad (verified owner) –
Purchased the ONU to replace the Virgin Hub 5x.
The stick was packed well with tracking provided.
Plugged into UCG-Fiber I received a public IP in a few minutes.
The stick is warm at 60c, with USB Noctua fan blowing the temps are a cool 35c.
Lee (verified owner) –
Very quick delivery!
This is not just a business who is reselling SFPs.
The people behind the business truly understand their product to an extensive technical length, after support is very impressive.
Everything included to bypass existing ISP ONT, purchased to bypass YouFibre ONT and reduce footprint in my comms unit.
Thanks again for your service!
Darren (verified owner) –
Incredible support when I cocked up my own configuration due to my own stupidity. Patiently chatted (thanks for not judging me) and then shipped me a configured replacement same day so I could send my original back to be reset. Goes without saying it works like a dream. 5 stars is not enough.
Cliff – Dublin (verified owner) –
I bought one of the X-ONU-SFPP on here a few months ago.
To use with my Virgin internet.
Shipping was to Dublin, Ireland.
Every step off the way, I received amazing support, step by step
When the package got held up in customs, a replacement was sent out.
Then, once I actually tried installing, it, I got step by step support, on a Sunday.
Fast forward a few months, something went wrong, and it stopped working.
Again, I received very good support..
Can’t give enough praise.
I will recommend to anyone, if you are considering replacing your Virgin fiber with this, just do it…
Our home wifi is 100% better with Unify.
11/10 for support and service.
John C (verified owner) –
Excellent service, great product.
If you don’t want the ‘fun’ of configuring your own ONT with the 8311 project, this is for you! Comes preconfigured if you send the existing 5x serial number, plug into your SPF+ port on your router and it works!
Words of caution, if you are exploring the various options and testing different ONT devices, unless you spoof your MAC address, VM will lock out your connection! They appear to be tracking serial numbers & MAC addresses, probably to alleviate people attempting to clone the service.
VM resolved it for me in about 30 mins, once I explained what I was doing! They didn’t seem too concerned.
Tom Slocombe (verified owner) –
Great service, though I did have some issues getting it up and running with my Unifi Cloud Gateway Ultra. I initially tried it with a TP-Link Omada media convertor, but could not connect to the device’s webpage as the ethernet NIC showed no connection.
After chatting with Better Internet I ordered a cheap SODOLA 6 Port 2.5Gb Ethernet Switch with 2 SFP+ ports and this worked. It allowed me to connect to the 8311 configuration pages. However, it still didn’t work with the UGC; there was no internet connection even though the PON PLOAM Status was O5.1, Associated state as expected.
When I changed the 8311 configuration IP Host MAC address to the same as the Hub 5X I am replacing, the internet connection came up and is now stable.
Many thanks for the support.
Cagdas (verified owner) –
Had my eye on this for a while but as my network was fine I didn’t purchase it earlier
My ONT from Community Fibre died earlier this week, prompting my order (I’ll save you my rant about Community Fibre’s tech support)
I ordered this and provided the serial of my old ONT, which Community Fibre replaced in the day it took this to arrive – however the support I got from Marcus was great and it was simply to update the serial to match my new ONT
After setting the serial, I simply plugged it into the WAN port I wanted to use on my Ubiquity UCG Fibre and connected the fibre to it, within a minute it had picked everything up and was up and running – quick enough that nobody else in the house even noticed the downtime
It has no problem maxing out the 5gb line I have with CF, getting the same speeds I had through their ONT
Long story short, does exactly what it says on the tin, with great support too. 10/10 would recommend
alch3mi5t (verified owner) –
Fantastic service at a good price, great communications and fast delivery. Got my X-ONU-SFPP from Better Internet, plugged into an Asus RT-BE88U router directly to the SFP+ port and it is working fine. Only issues I had was me with working out a new router, rather than the module. Delighted. RIP Hub 5x!!! (well unless there is a mistake on Virgin Media’s end that I need to connect it again I guess)
Pete J (verified owner) –
Ordered my X-ONU-SFPP at excellent price of £99 for VM and worked straight instantly as it came preconfigured as I supplied my Hub 5x serial number. I did update the configuration with software version A & B with 7.8.3-2410.5 as this was evidently much newer version. I don’t know if VM would look at this though. I also coned the VM 5X MAC address but that was pretty much it.